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Frequently Asked Questions
You can call us or send us an email to discuss your rental needs with one of our experienced team members. They will assist you in selecting the right items for your event and provide you with a customized quote.
Rental durations vary depending on your specific needs and the items you're renting. Typically, rentals are available for a single day or weekend, but longer rental periods can be arranged upon request.
Yes, we offer delivery, setup, and pickup services for your convenience. Delivery fees may apply based on your location and the size of your order. Our team will ensure that all rental items are set up according to your specifications.
We understand that plans may change. Please contact us as soon as possible if you need to cancel or modify your order. Cancellation policies and fees may apply, depending on the timing of your request and the items involved.
Absolutely! We offer customizable rental packages tailored to your specific event needs and budget. Contact our team to discuss your requirements, and we'll work with you to create the perfect package for your celebration.
While our rental items are suitable for a wide range of venues and events, certain restrictions may apply. Please inform us of any special requirements or venue restrictions when placing your order so that we can accommodate accordingly.
Normal wear and tear are expected, but any significant damages or losses beyond that may result in additional fees. We encourage you to report any damages or issues with the rental items as soon as possible to avoid any misunderstandings.
We don't have a strict minimum order requirement, but certain items may have quantity restrictions. Feel free to reach out to our team for guidance on selecting the right items for your event.
